GENERAL TERMS AND CONDITIONS (GTC)

As usual, you can order from us online, by phone as well as in writing via e-mail med@brine.ch.

Swiss Post and DHL or Fedexpress deliver your parcels to your home as contactlessly as possible.
We accept your return even if more than 4 weeks have passed. If you would like to extend the return time, please contact our customer service.

All important information can be found in our general terms and conditions.

Telephone order acceptance and customer support:

Phone: 0041 44 406 10 00
Fax:0 041 44 406 10 00

Conclusion of the contract

The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking on the button “Send order” you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after sending the order and does not yet constitute acceptance of the contract. We can accept your order by sending an order confirmation by e-mail or by delivering the goods within two days.

Delivery:

We deliver the desired goods by post within Switzerland and the Principality of Liechtenstein, abroad via DHL or Fedexpress.

Shipping costs:

Current applicable delivery costs in Switzerland and Liechtenstein for packaging and shipping by weight per order:

  • For parcels up to 2 kg CHF 7.00
  • For parcels up to 10 kg CHF 9.70
  • For parcels up to 30 kg CHF 20.50

You will not incur any further costs for any subsequent deliveries. For deliveries abroad, depending on the country, the price of the product is indicated.

Prices:

Our prices are quoted in CHF and include the statutory value added tax, except for delivery abroad, the prices are without VAT

Payment options:

a) Credit card
BRINE SA accepted
(VISA, V-Pay, mastercard, maestro, American Express, PayPal, Postfinance, Post Card, TWINT)

For security reasons, we are unfortunately unable to accept foreign credit cards. In addition to the card number, validity and credit card company, BRINE SA requires the check digit of your credit card. The check digit ensures payment security on the Internet. With the common credit card company, the check digit is found as a three-digit number on the back of the credit card.

In order to prevent unauthorized access to your data by third parties, BRINE uses state-of-the-art encryption techniques such as .B Secure Socket Layer (SSL). SSL is a standard protocol recognized on the Internet that ensures secure data exchange. All order data, including your credit card data, is transmitted to BRINE exclusively in encrypted form. In addition, BRINE offers Mastercard and VISA customers the 3D-Secure authentication procedure and the Protect Buy procedure for Diners/Discover. This makes it impossible for unauthorized persons to use your credit card at the participating shops.

b) Payment by PayPal
Open a PayPal account. Link your bank account or credit card details to your PayPal account and you can pay with PayPal. PayPal is TÜV-tested and thus meets all the strict requirements and requirements that TÜV places on a secure online payment system. Your bank details or credit card number are securely stored with PayPal and protected by the SSL protocol and the 128-bit key.

Return:

There is no right of return for disposable hygiene articles and cloth masks. For all other items that are not worn in front of the mouth, Brine Sa grants you a right of return of 14 days, provided that the goods are complete and in their original packaging and are in unused and undamaged condition. The purchase contract becomes immediately valid for disposable hygiene articles and cloth masks, for all others it becomes effective only after expiry of the 14-day return period for not or as soon as you have paid the purchase price in whole or in part (purchase on trial). Due to the legal regulations in the EU area, the 14-day return period in the EU area also applies to disposable hygiene articles and cloth masks. The period begins with receipt of the goods and is extended in several parts in the case of a delivery until you have received the remaining delivery(s). To meet the deadline, the timely dispatch of the goods without giving reasons to the following address is sufficient:

BRINE SA
Selnaustrasse 2
8001 Zurich
Please return your return at any Swiss Post office (subject to a charge).
When returning, you will receive a receipt from the post office. Keep it safe, because in the event of a parcel loss, your return can only be credited upon presentation of this receipt.

Warranty:

Check delivered items as soon as possible for obvious material or manufacturing defects, including transport damage, and please complain immediately to us or the employee of Post CH AG who delivers the items.
Defects that could not be discovered during an appropriate inspection and only occur later must be reported immediately after their discovery. If you fail to inspect or report the defect immediately, the goods shall be deemed to have been approved and you will no longer be able to assert any claims against us.
In the case of technical articles, the attached warranty declaration applies in addition to the statutory warranty rights.
In the event of defects in the purchased item occurring during the statutory warranty period of two years and notified in good time, you can either demand an equivalent replacement product or a reduction in the purchase price or withdraw from the contract.

Disclaimer:

We are not liable for inadvertently incorrect price labels, product descriptions or illustrations, nor for late or omitted delivery.