GENERAL BUSINESS CONDITIONS (GTC)
As usual, you can order online, by phone or in writing via mail [email protected] from us.
The Post office and DHL or Fedexpress delivers your parcels to your home as contactless as possible.
We accept your return even if more than 4 weeks have passed. If you would like to extend the return time, please contact our customer service.
All important information can be found in our general terms and conditions.
Telephone order acceptance and customer support:
Telephone: 0041 44 406 10 00
Fax No.:0 041 44 406 10 00
Establishing the contract
The presentation of the products in the online shop does not constitute a legally binding offer, but a non-binding online catalogue. By clicking on the button “Send an order” you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of the order follows immediately after the dispatch of the order and does not constitute acceptance of the contract. We can accept your order by sending an order confirmation by e-mail or by delivering the goods within two days.
We deliver the desired goods by post within Switzerland and the Principality of Liechtenstein, abroad via DHL or Fedexpress.
Current applicable delivery costs in Switzerland and Liechtenstein for packaging and shipping by weight per order:
- For packages up to 2 kg CHF 7.00
- For packages up to 10 kg CHF 9.70
- For packages up to 30 kg CHF 20.50
You will not incur any additional costs for any subsequent deliveries. For deliveries abroad, the price of the product is indicated, depending on the country.
Our prices are quoted in CHF and include the statutory value added tax, unless for delivery abroad, the prices are without VAT
a) Credit card
BRINE SA accepted
(VISA, V-Pay, mastercard, maestro, American Express, Diners Club, Dicover, UCB, Union Pay, Alipay, TWINT)
For security reasons, we are unable to accept foreign credit cards. In addition to the card number, validity and credit card company, BRINE SA requires the verification number of your credit card. The check digit ensures payment security on the Internet. At the major credit card company, the check digit is found as a three-digit number on the credit card back.
TO prevent unauthorized third-party access to your data, BRINE uses state-of-the-art encryption techniques such as.B. Secure Socket Layer (SSL). SSL is a standard protocol recognized on the Internet that ensures secure data exchange. All order data, including your credit card data, is transmitted exclusively encrypted to BRINE. In addition, BRINE offers the 3D-Secure authentication method to Mastercard and VISA customers and the Protect Buy method for Diners/Discover. This will make it impossible for unauthorized persons to use your credit card at participating stores.
b) Payment by PayPal
Open a PayPal account. Link your bank account or credit card details to your PayPal account and you’ll be able to pay with PayPal. PayPal is TÜV-approved and thus meets all the strict requirements and requirements that the TÜV places on a secure online payment system. Your bank details or credit card number are securely stored with PayPal and protected by the SSL protocol and 128-bit key.
There is no right of return for disposable hygiene articles and fabric masks. For all other items that are not worn in front of your mouth, Brine Sa grants you a right of return of 14 days, provided that the goods are completely and completely packed and in unused and undamaged condition. The purchase contract becomes immediately valid for disposable hygiene articles and fabric masks, for all others it becomes effective only after the expiry of the 14-day return period for not or as soon as you have paid the purchase price in whole or in part (purchase on probation). Due to the legal provisions in the EU area, the 14-day return period in the EU area also applies to disposable hygiene articles and fabric masks. The period begins with receipt of the goods and is extended in the case of a delivery in several parts until you have received the remaining delivery(s). In order to meet the deadline, it is sufficient to send the goods in good time without giving reasons to the following address:
Please return your return at any Swiss Post Office (chargeable).
When you return, you will receive a receipt from the post office. Keep it well, because in the event of a package loss, your return can only be credited upon receipt of this document.
Check delivered items as soon as possible for obvious material or manufacturing defects, including transport damage, and please immediately complain to us or to the employee of Post CH AG, who delivers the items.
Defects that could not be detected during an appropriate test and occur later must be reprimanded immediately after their discovery. If you fail to check or immediately report the defect, the goods are deemed to have been approved and you can no longer assert any claims against us.
In the case of technical articles, the accompanying warranty declaration applies in addition to the statutory warranty rights.
In the event of defects of the purchased item occurring during the statutory warranty period of two years and complained of in good time, you can either demand an equivalent replacement product or a reduction in the purchase price or withdraw from the contract.
We are not liable for inadvertently incorrect pricing, product descriptions or illustrations, nor for delayed or failed delivery.